(Last Update: 11.26.2020 01:31:26 PM)
All services running smoothly

No problems to report

(Posted: 11.26.2020 01:31:26 PM)
All services running smoothly

No problems to report

(Posted: 10.04.2016 09:56:42 AM)
(Resolved) Level3 Phone Service Outage

(Resolved) A large telecom provider (Level3) is reporting a massive outage nationwide. ATT is reporting same. Affects inbound calls to local numbers only. Toll-free has workarounds in place. Please visit our facebook page (http://www.facebook.com/gbisnv) for updates. And be sure to like/follow us so you get instant updates in the future.

(Posted: 10.04.2016 08:41:46 AM)
Level3 Phone Service Outage

A large telecom provider (Level3) is reporting a massive outage nationwide. ATT is reporting same. Affects inbound calls to local numbers only. Toll-free has workarounds in place. Please visit our facebook page (http://www.facebook.com/gbisnv) for updates. And be sure to like/follow us so you get instant updates in the future.

(Posted: 01.30.2015 01:30:01 AM)
Reno Sparks Radio Updates - Complete

We have completed the firmware updates on all radios in the Reno/Sparks area.

(Posted: 01.29.2015 12:18:43 PM)
Reno Sparks Radio Updates

GBIS will be doing firmware upgrades throughout our Reno/Sparks radio network tomorrow morning. We will begin at 12:15 am on 1/30/2015 and should be completely done by 4:00 am. Individual radios will only be down for a few minutes within the window.

(Posted: 01.21.2015 12:33:48 PM)
1/21/2015 - Wireless Repair In Lovelock Update

Another Update! We have the tower done and are ready to switch out equipment. Wireless service will be down for about an hour or two starting at 12:30pm. We'll be moving the Radios to the new higher point and then begin pointing other radios in the system to the new tower.

(Posted: 01.15.2015 12:23:09 PM)
1/15/2015 - Wireless Repair In Lovelock Update

Just a quick update on our wireless outage in Lovelock. We have resolved issues with nearby property owners and have commenced work on our "new" tower. We are currently digging holes for the anchors and will be pouring concrete in the next day or so. Once the concrete has set we will be able to raise the height of the new tower. We anticipate completion around Tuesday January 20th and have service restored to all customers. We appreciate all customers who have stuck with us through this and promise to make it worth the wait.

(Posted: 01.02.2015 11:33:15 AM)
1/2/2015 - Wireless Outage Lovelock, NV

Update 11:30 AM. Service has been restored to parts of our Lovelock Wireless network. There are still portions we have not been able to restore. We continue to work on the issue with both remote and local techs. 8:11 AM: GBIS has been informed by AT&T that there is a problem with the backhaul circuit to our wireless network in Lovelock, NV. We are looking into the problem along with AT&T and hope to have the issue resolved quickly. As of now all wireless service in Lovelock is down. We’ll update you as soon as we know more.

(Posted: 01.02.2015 08:13:02 AM)
1/2/2015 - Wireless Outage Lovelock, NV

8:11 AM: GBIS has been informed by AT&T that there is a problem with the backhaul circuit to our wireless network in Lovelock, NV. We are looking into the problem along with AT&T and hope to have the issue resolved quickly. As of now all wireless service in Lovelock is down. We’ll update you as soon as we know more.

(Posted: 12.27.2014 10:05:58 AM)
Lovelock Wireless - Update 12/27/14

Damage to the access point south of Lovelock was repaired overnight. All is working normally this morning.

(Posted: 12.26.2014 09:01:08 AM)
Lovelock Wireless - 12/26/2014

There has been damage to one of our Access Points south of Lovelock that is causing intermittent outages to a few customers in that area. We will be working on repairs throughout the day today.

(Posted: 12.15.2014 04:13:30 PM)
Reno Wireless Work - 12/15/2014

We'll be making a small adjustment to our wireless network in Reno tonight beginning at 10:00 PM. We expect this will have no effect on most customers. If customers are affected the total disruption should be less than 5 minutes. The total time to make the change should be less than 1 half hour.

(Posted: 11.13.2014 07:25:23 PM)
11/13/14 - UPDATE Lovelock Wireless Outage

7:25 PM - The wireless outage affecting Lovelock customers has been repaired.

(Posted: 11.13.2014 04:03:46 PM)
11/13/14 - Lovelock Wireless Outage

4:00 PM - We are continuing to work on restoring wireless service to many customers in the Lovelock area. We hope to have service restored with in the next 2-4 hours.

(Posted: 11.01.2014 10:58:26 AM)
Update: Data Base Repairs - 10/30/2014

DB repair went very well last night.

(Posted: 10.31.2014 05:56:40 PM)
Data Base Repairs - 10/30/2014

We have to repair some of our databases this evening. For the most part this should affect internal tools we use in customer service. Customers may have problems getting to our Spam Filter while the repair is happening and there is a small possibility our Webmail service will be affected. We hope to have this completed by late this evening.

(Posted: 10.01.2014 12:27:09 PM)
Lovelock Wireless - 10/14/2014

AT&T will be doing maintenance on the router providing back haul service for the GBIS wireless network in Lovelock between 12:01am and 6:00am on Tue Oct 14th. There may be short outages during that time frame for our Lovelock Wirelsss customers. We apologize for any inconvenience that you may experience. AT&T has assured us that they will keep down time to a minimum.

(Posted: 10.01.2014 12:23:15 PM)
VoIP Server Updates

We will be installing core updates on all of our VoIP PBX servers Friday 10/3/2014 between 7:00pm and 11:59pm. We do not expect that any customer services will be affected during this time frame.

(Posted: 09.14.2014 08:11:46 AM)
Lovelock Wireless - 9/14/2014

8:00 am - Great news! Wireless Internet service has been restored to most of our customers in Lovelock. We had to relocate and add several more access points, and some customers will still be off-line. Before calling for support, unplug the radio/antenna and leave it off for at least one minute. Plug it back in, wait at least five minutes and test the Internet. If still not working, give us a call.

(Posted: 09.12.2014 08:34:38 AM)
Lovelock Wireless - 9/12/2014

8:30 am - Due to vandalism at our main tower site we’re currently experiencing an outage for some of our wireless customers in Lovelock. We are working to try and restore service to all customers as quickly as possible. We apologize for the inconvenience.